For Medical Centres
Trusted health communication for your patients
Support your Patients. Support your Practice.
Running a busy clinic means balancing patient care, compliance, and admin pressures.
Health TV is designed to make that easier, helping you deliver better health outcomes while improving the waiting room experience.
Two Services. One Goal: Better Communication.
Health TV Channel
Our waiting-room TV network shares trusted health and lifestyle programming tailored for New Zealand patients.
Content covers topics like smoking cessation, immunisation, healthy homes, mental wellbeing, and more — presented in multiple languages where relevant.
Alongside this, relaxing family-friendly entertainment and a live news ticker help reduce perceived wait times. Clinics can also use the ticker for their own messages such as wait times or new staff updates.
Digital Fees Board
A modern, easy-to-update display for consultation and procedure fees, clinic hours, and important reminders.
Patients see costs and key information upfront, which builds trust and reduces repetitive questions at reception.
Fully managed by Health TV, the board also helps meet government compliance requirements for fee communication.
Why Clinics choose Health TV
Trusted by GPs and hospitals nationwide, with screens across New Zealand
Reduces admin load so staff spend less time repeating information and more time on patient care
Proven patient impact — 91% of patients say Health TV is a good way to learn about health and wellbeing, and 74% say it makes waiting times feel shorter*
Improves health literacy by educating patients on key health issues and helps you to achieve health targets like diabetes, rheumatic fever, smoking cessation, immunisation, and CVD prevention
Supports Cornerstone Accreditation by promoting patient education and clear communication
Enhances professionalism by modernising your waiting room with high-quality content and design
Join our network of medical centres and hospitals throughout New Zealand and ensure your patients receive exceptional wraparound health and wellbeing advice.
What our clinics say…
Ready to get Health TV installed in your clinic?
MEDICAL CENTRES
Why have Health TV at my clinic?
Research
Independent research from CSIRO shows how effective waiting room messaging is in improving health outcomes.
Testimonials
“We have found Health TV great for our waiting areas. It keeps patients informed of any important updates within the practice, general practice information, and informative education on various health issues.
It also keeps patients entertained while waiting for appointments. Patients seem to enjoy it.”
“Health TV is going okay and patients seem to love it. Our minor start-up issues were sorted in a timely manner”
“Health TV is enjoyable, running along in the background of our waiting area and patients comment that it is great”
“Before Health TV, very few people knew what a PHO does and what primary health services entail, but now they do, which is a huge achievement.”
“It took 5 years from the time I raised the idea of having a Health TV in our reception areas to having it installed and working. It was an exciting day for me when the IT team told me about this, and it was well worth the wait. I think it is an awesome platform to advertise the services we provide, and it has been very popular with our clients and visitors alike.”
“Health TV has proven to be an invaluable information hub in our clinic waiting area, enabling us to effectively share a wide range of services with our patients. Also, providing us with peace of mind, knowing that our patients are always kept informed.
We especially like the ability to program the TV screens to align with our opening hours, streamlining our daily operations and allowing us to focus on other priorities.”
“We love our recent addition of Health TV in our reception area. It’s great to know our patients are getting up-to-date health info, and it’s stress-free for us as the content updates monthly. We’ve had excellent feedback from our patients.”
Passive interventions in primary healthcare waiting rooms are effective in promoting healthy lifestyle behaviours: an integrative review
Sarah J. Cass, Lauren E. Ball and Michael D. Leveritt
Australian Journal of Primary Health 22(3) 198-210
Submitted: 4 March 2015 Accepted: 17 October 2015 Published: 27 April 2016
Primary healthcare waiting rooms have the potential to provide health-promoting environments to support healthy lifestyle behaviours such as smoking cessation, weight management and safe contraception.
Passive interventions are cost-effective and continually available within an environment or setting, allowing individuals to interact, engage and learn about topics.
The aim of this study was to undertake an integrative review to investigate the effectiveness of passive health-related waiting room interventions in improving healthy lifestyle behaviours, as well as precursors to behaviour change.
The integrative review encompassed five phases: problem identification, literature search, data evaluation, data analysis and presentation of results. Quantitative, qualitative and mixed methods studies were included.
Of the 9205 studies originally identified, 33 publications were included and grouped under four areas:
- knowledge about a health condition or behaviour,
- attitudes and intentions towards a health condition or behaviour,
- healthcare use and interactions,
- and health-related behaviours.
Overall, the passive interventions had a general positive influence on knowledge, intentions, healthcare use and behaviours.
Variable outcomes were reported regarding attitude towards a health topic. Few studies were assessed as both high quality and the highest suitability to assess effectiveness of interventions. Consideration of the clinical significance of improvements is warranted before implementation of future interventions.
Overall, passive waiting room interventions appear to be effective in promoting healthy lifestyle behaviours.
https://www.publish.csiro.au/py/PY15043
